Getting Started

Receiving our emails

If you would like to receive regular offers from the casino as well as updates on new games and other casino news, we recommend that you follow the steps below to ensure you get all of your casino emails.

Anti-spam filters have been used by many internet service providers to block out unwanted messages.

Unfortunately, these filters may be blocking your City Club Online Casino emails too.

To ensure that you receive all your City Club emails, add our email addresses to your email Safe List.

Find your email provider in the list below and follow the easy instructions.



  • Start Outlook.
  • On the “Tools” menu, click “Options”.
  • On the “Preferences” tab, click “Junk Email”.
  • On the “Safe Senders” tab, click “Add”.
  • In the “Add address or domain” dialogue box, type “”, and then click “OK”.
  • Click “OK” to close the “Junk Email Options” dialogue box.
  • Click “OK” to close the “Options” dialogue box.

Hotmail or MSN

  • Open your Hotmail Mailbox.
  • Click on the “Options” link.
  • Click on “Safe and blocked senders”.
  • Click on “Safe senders”.
  • Type “” in the field “Sender or domain to mark as safe”.
  • Click “Add to list”.


  • In your Yahoo Mailbox click “Mail Options”.
  • Click “Filters”.
  • Click “Add”.
  • In the top row labeled “From header”, make sure the “Contains” field is selected in the drop-down menu.
  • In the text box next to that drop-down menu enter “@ “.
  • At the bottom, where it says “Move the Message To:” select “Inbox” from the drop-down menu.
  • Click the “Add Filter” button again.
  • If the email has been filtered to your ”bulk” folder, open the message and click on the
    “This is not Spam” link next to the “From” field.


  • Open your AOL mailbox.
  • Click “Settings”
  • Click “Filters”
  • Click “New Filter”
  • Type : cityclubcasino in the “Create a filter called” box.
  • Type: in the “From” box.
  • Then from the drop down list called “Move to folder” select “New Folder”.
  • Type “cityclubcasino” in the “New Folder” box and click the plus “+” sign.
  • Click “Create”.


  • Open your Gmail mail box.
  • Click on “Settings”.
  • Click” Filters”.
  • Click “Create a new filter”
  • In the “From” box, type: and click “Next
  • Tick the “Never send it to Spam”
  • Click “Create Filter”.


  • Select the “Compose Email” button.
  • Select the “Edit” link above the “Favourites” box.
  • Select the contacts in your address book that you wish to add to your Comcast webmail favourites list and click “Add.”
    You can add up to five contacts to the list.
  • Click “Save”.

  • Open your Libreo mail box.
  • Click “Mail Options”.
  • Click “Filters”.
  • Click “Add Filter”.
  • In the top row, labeled “From header:” make sure “Contains” is selected in the pull-down menu.
  • Then enter
  • At the bottom, where it says “Move the Message To:” select “Inbox” from the pull-down menu.
  • Click the “Add Filter” button again.
  • If the emails have been filtered to your ”bulk” folder, simply open the message and click on “This is not Spam” next to the “From” field.