Getting Started

Allowing pop-up windows

Are you experiencing problems opening the cashier?  Or maybe the games are not opening?  Looking for help from online support or would like some game recommendations, but the online chat does not open?  Here is one clear and simple solution to all of these problems.

Step By Step: How to allow pop up windows in Chrome browser

 

STEP 1

Click on the menu option on the upper right corner of the browser window, and enter the “Settings”.
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STEP 2

Click on “Show advanced settings…”
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STEP 3

Look for the Privacy section and click on “Content settings”. A window will pop up.
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STEP 4

Look for the Pop-ups, and click “Allow all sites to show pop-up” if you want to unblock them permanently. Or follow Step 5 to allow them only for City Club.
chrome_popup-(5)

STEP 5

Click “Manage exceptions”.
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STEP 6

Insert www.cityclubcasino.com under Hostname pattern.
chrome_popup-(6)

STEP 7

Click Done.
chrome_popup-(7)

 

Step By Step: How to allow pop up windows in Internet Explorer browser

 

STEP 1

Click on the tools button on the upper right corner of the browser window, and enter “Internet options”.
explorer_popup-(1)

STEP 2

Enter the Privacy tab and uncheck “Turn  on Pop-up blocker”.
If you want to turn pop-ups only for City Club check the box and click on Settings .
explorer_popup-(2)

STEP 3

Insert www.cityclubcasino.com under “Address of website to allow” and click “Add”.
explorer_popup-(3)

STEP 4

Click Close.
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Step By Step: How to allow pop up windows in Mozilla Firefox browser

 

STEP 1

Click on the menu button on the upper left corner of the browser window, and enter “Options”.
firefox_popup-(1)

STEP 2

Enter the Content tab and uncheck “Block pop-up windows”.
firefox_popup-(2)

STEP 3

If you want to allow pop-ups only for City Club check the box and click on “Exceptions”.
firefox_popup-(3)

STEP 4

Insert www.cityclubcasino.com under “Address of website” and click “Allow”.
firefox_popup-(4)

STEP 5

Click Close.
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